STORE POLICY

At Rok A Fela, we're committed to providing an exceptional shopping experience. Below, you'll find our store policies, designed to ensure a smooth and enjoyable experience for all our customers.

 

Customer Care
In order to provide you with faster service, we will be waiting for your questions, comments, and suggestions with our customer service team. Always prioritizing customer satisfaction, Rok A Fela has a solution for every problem.

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Shipping Policy
Please see our detailed shipping policy.

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Return & Exchange Policy
Please see our detailed return and exchange policy.

 

Payment Methods
We accept the following payment methods:

- Credit/Debit Cards: VISA, Mastercard
- Bank Deposits: FNB ATM
- EFT
- Secure Masterpass

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Pricing
Prices are subject to change without notice. We strive to provide accurate pricing information; however, errors may occur.

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Website Usage
By using our website, you agree to our terms and conditions, including our store policies.

 

Changes to Store Policies
We reserve the right to modify or update our store policies at any time without prior notice.

 

Contact Us
If you have any questions or concerns about our store policies, please don't hesitate to contact us at [insert contact us on rokafela.sales@gmail.com.

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By shopping with us, you acknowledge that you've read, understood, and agreed to our store policies.